Shipping & Returns

 

Shipping Information

Thank you so much for placing an order with Coastal Handmade Co. Every piece of woodwork is carefully hand-packed, packaged, and shipped.  Shipping occurs when the product is available. We typically send out the packages via UPS and USPS, this can be adjusted upon request.  Because many of our orders are custom, shipping can take up to 3 weeks.  Shipping occurs from a local merchant. here in Dana Point, California.  Transport via ground, 2nd day, overnight, and 1st class can be specified at checkout.  Pricing varies dependent on weight, size, and insurance purchased.

General Pricing

Ground — $10 flat rate
2nd Day — $20 flat rate
Overnight – $40 flat rate

 

 Easy Returns

Your satisfactions with your purchase and experience is of the utmost importance. Please do not hesitate to contact Coastal Handmade Co. with questions or concerns and we will work to find a solution. Due to the nature of our work, returns are not possible on custom orders.  

In the unlikely event that you receive a defective or damaged product (with the exceptions of damages incurred during transit) a refund is possible. Please contact chris@coastalhandmade.com within two days of receiving your purchase with images and a descriptions of the damage. Before a refund is possible, the defective product must be returned in it's original condition and packaging. On a defective item, return shipping expenses will be paid for by Coastal Handmade Co.

 

Address                                             Contact Information

Coastal Handmade Co.                                                      e-mail: chris@coastalhandmade.com
33451 Periwinkle Dr.                                                            phone: 949-632-2188
Dana Point, CA 92626